Utility Division

 

Coon Rapids Public Utilities (Water & Sewer)
763-767-6462


The Utility Division operates and maintains 24 groundwater wells which pump more than 3 billion gallons of water annually.  Over 31,000 customers are served by 290.7 miles of water main, two water treatment plants (which remove iron & manganese), three elevated storage tanks, and two ground storage reservoirs.  A total of 263 miles of sewer main carries wastewater from homes and businesses to 17 sanitary sewer lift stations located throughout the city. Funding for utility operations comes from fees charged to users.

It's the law! Don’t Dig Until You Call Gopher State One Call  to mark all underground installations on your property.  (651)-454-0002


Water & Sewer  information and links

bullet Minnesota DNR Water Website 
bulletAnswers to questions about water/sewer bill or service billing rates
bulletMPCA Minnesota Pollution Control Agency Website
Water Quality

The filtration plants remove iron and manganese and adds chlorine and fluoride to provide quality water. This filtration process does not soften the water. Water hardness averages between 16 and 18 grains, which users can lower by using a private water-softening system.

bullet Water Quality Report (.pdf)
Emergency Repairs

The Utility Division has someone on call 24 hours a day for any water or sewer emergency.  If you are experiencing a sewer backup in your home, CALL US FIRST!  You may be able to avoid an unnecessary service call from a drain company (and charge) if the problem is in the City's main line.  During normal business hours (7:00 a.m.-3:30 p.m.), call 763-767-6462.  At any other time call 763-427-1212 and ask for the Coon Rapids Utility on call person and they will be dispatched to your home to analyze the problem. 

Repairs and Maintenance

Water meters are maintained by the City.  Plumbing valves, fittings and the service line to the watermain are the sole responsibility of the property owner.  Keep the area around your water meter clear and accessible for ease of maintenance and reading.  If you have a leaky water meter or it is not working properly, please call Utility Billing at 763-767-6438 to schedule an appointment.  Curb stops, which isolate a service line from the main line out in the street should be located and be "at grade" for emergency shut offs.  Per City Code, use of electric welders for thawing of frozen water lines is prohibited.

Sewer Information 

The Utility Division maintains 16 sewer lift stations throughout the City.  Sewer mains carry wastewater, by gravity, to these lift stations where the wastewater is collected then "lifted or pumped" into larger sewer lines.  DO NOT pour kitchen grease of any kind down your drain or flush any type of hygiene product into the sewer lines even if it says "flushable".  This can and will cause sewer backups!  Another cause of backups are roots.  If you have your service line cleaned by a drain contractor and roots have been pushed into the main sewer line, call Public Works at 763-767-6462 (or After Hours Emergency at 763-427-1212).  These service roots will cause a problem in the mainline and a backup could occur.

 

Home Street Division Cook Ice Arena Recycling Utility Division

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