Water Billing

Notice from Utility Billing Staff:

Due to call volume, we are sometimes unable to return a message the same day received. We will return your message as soon as possible. If you prefer, you may send us an email with your message.

Questions about your water and sewer bill?

The Utility Billing Department will be happy to assist you. Utility Billing staff can also provide you with information about water service connections and disconnections. To schedule an appointment for opening or closing an account, please contact the Utility Billing Office at 763-767-6438. Water and sewer bills are sent to properties quarterly.

2011 Water, Sewer & Storm Drain Rates (as of 6/1/11)
WATER - Residential Per Qtr. Base Fee $8.00
Tier 1 (first 20,000 gallons):
$1.60 / 1,000 gallons
Tier 2 (20,001 to 80,000 gallons):
$2.00 /1,000 gallons
Tier 3 (80,001 gallons and above):
$2.20 /1,000 gallons
Multiple Units per meter:
COMMERCIAL/INDUSTRIAL USAGE
$1.60 /1,000 gallons
Sprinkling meters
$2.20 / 1,000 gallons
SEWER (per quarter)
  
Single family/duplex
$61.00
Single family/duplex seniors
$42.35 / $32.50
Townhomes/Condos
$45.00
Townhomes/Condos Seniors
$32.00 / 25.50
Mobile Homes
$48.00
Apartments/unit (sewer only)
$41.50
Commercial - per 1000 gallons
$3.05 (+$25.00)
Restaurants - per 1000 gallons
$3.05 (+$50.00)
Townhomes*/Condos*/Apartments* per 1000 gallons *individually occupied with one common owner
$2.65 (+7/unit)
The service charge funds the billing process and some of the maintenance of the water system, not dependent on usage.
2011 Storm Drain Water Utility Charge
Residential rates per quarter:
  
Single Family:
$10.40 per unit
Medium Density
$7.60 per unit
High Density
$4.00 per unit
Non-Residential rates per quarter:
Commercial/Industrial
$66.50 per acre
Parks and Open Space
$6.50 per acre
Elementary & Middle Schools
$19.30 per acre
High Schools/Junior Colleges
$35.50 per acre
Churches
$40.40 per acre
Other public & Semi-public property
$66.00 per acre
Hospitals
$59.85 per acre

Storm Drain Utility Charge

The storm drain utility charge provides funding for:

  • Federal and State mandates
  • Replacements of infrastructure such as catch basins and storm water pipes
  • Water quality improvements
  • Maintenance of the storm water system

Senior and Disabled Discount Utility Rate

To receive a reduction on the sewer charge, senior citizens or disabled persons may apply to the utility billing division in person to prove eligibility. Call 763-767-6438 to find out more about the application process.