FAQs • Coon Rapids, MN • CivicEngage

Skip to Main Content

Where can I turn in cable equipment or pay my bill?: CTN does not collect cable equipment or process payments for Comcast bills. The closest Comcast/Xfinity Store is located at 9660 Colorado Lane in Brooklyn Park. They are open Monday-Saturday from 9 a.m. to 7 p.m. and Sunday from 11 a.m. to 5 p.m. Information on CenturyLink will follow.

▼
CTN-Coon Rapids Community TV Network

Show All Answers

1. How do I contact CTN?: Our main phone number is 763-767-6525. You can also email us at CTNCoonRapids

2. What are your hours of operation?: CTN is generally open Monday-Friday from 9 a.m. to 5 p.m. However, it's possible all of our staff could be out in the field on assignment during some of these hours. It's always best to call ahead if you need to drop something off or pick something up.

3. Where can your channels be seen?: CTN programming is available on Comcast in Coon Rapids. Our community calendar can be seen on Channel 14, community programming is available on Channel 15 (859 HD), government programming can be viewed on Channel 16 (799 HD) and content from other local community stations runs on Channel 19.

4. How do I order a copy of a program that I saw on CTN?: You can order online here.
click here.

5. Can I get CTN programming on Dish or Direct TV?: No, You can only get CTN’s award-winning programming on Xfinity (formerly Comcast) cable television.

6. Do you offer public access?: CTN programming is all staff produced, therefore, we do not have a public access facility.

7. Where can I turn in cable equipment or pay my bill?: CTN does not collect cable equipment or process payments for Comcast bills. The closest Comcast/Xfinity Store is located at 9660 Colorado Lane in Brooklyn Park. They are open Monday-Saturday from 9 a.m. to 7 p.m. and Sunday from 11 a.m. to 5 p.m. Information on CenturyLink will follow.

8. How is CTN funded?: The City of Coon Rapids does not use general tax dollars to fund the activities of CTN but instead generates departmental funding through cable user fees. These fees are listed on your monthly cable bill as a 5% franchise fee and a $2.23 Public, Education and Government (PEG) fee. These fees, combined with the revenue generated from our production service projects, provides the funding necessary to operate CTN.

9. How do I submit an item for your community calendar?: You can email the information to news@ctnstudios.com. You can also fill out the online form.
here.